Alarm did not ring
Confirm notifications, alarm access, volume, and background permissions are enabled.
WAKR SUPPORT
Let’s get your morning back on track.
Quick checks for alarms, missions, permissions, subscriptions, and anything else getting between you and a reliable wake-up.
POPULAR HELP
Start with the fastest fix.
Mission verification failed
Check camera permission, lighting, framing, and the in-mission guidance for your activity.
Step or shake mission is not responding
Allow Motion & Fitness or Physical Activity access for the walking mission, then re-run the mission test from your routine.
Restore Wakr Pro
Open Settings, choose the plan area, and restore with the store account used to purchase.
Notifications are disabled
Open system Settings, find Wakr, and allow notifications and alarm-related permissions.
The app closes unexpectedly
Restart Wakr, update to the newest version, and include your device details when contacting support.
ALARM READINESS
Four things to check before bed.
Operating systems protect battery and privacy aggressively. These settings help Wakr deliver the experience you configured.
- 1Notifications are allowedEnable alerts, sounds, and critical or alarm access where available.
- 2Alarm volume is audibleCheck your selected Wakr alarm tone and the device alarm volume. On iOS 26 and later the system owns the ringing.
- 3Every mission was testedRun the mission test after granting camera or motion permissions. The alarm stops only once every mission in the routine is verified.
- 4The alarm is enabledConfirm the toggle is on and the repeat days match your schedule.
CONTACT SUPPORT
Email supportTell us what happened.
Include your device model, operating-system version, Wakr version, and the steps you tried.
READY WHEN YOU ARE
Make your next alarm a first step.
Choose a mission and start building mornings that move forward.
Available now on the App Store. Android is in development.